Job Purpose:
This position is responsible for the servicing and/or tracking of machines and parts.Responsible for the maintenance and repair of customers’ equipment as required.Responsible to maintain service vehicles inventory stock. Properly separating the stock inventory and expense items, with appropriate item numbers.Request parts to replenish the inventory for the vehicles and/or to service a customer machine.Responsible for completing the TSWO in it’s entirely, to ensure proper billing and allocation of stock.Set-up demo equipment in showroom.Prepare customer sample packages per salesperson request.Responsible for turning in the completed TSWO to the office on a weekly basis.Performs other duties and/ or responsibilities as assigned.
Job Responsibilities:
Additional Responsibilities & Qualifications:
- Responsible for the maintenance and repair of customers’ equipment as required.
- Responsible to maintain service vehicles inventory stock. Properly separating the stock inventory and expense items, with appropriate item numbers.
- Request parts to replenish the inventory for the vehicles and/or to service a customer machine.
- Responsible for completing the TSWO in it’s entirely, to ensure proper billing and allocation of stock.
- Set-up demo equipment in showroom.
- Prepare customer sample packages per salesperson request.
- Responsible for turning in the completed TSWO to the office on a weekly basis.
- Performs other duties and/ or responsibilities as assigned.
Qualifications
Education and Experience:
- High School diploma or General Education degree (GED)
Knowledge, Skills & Abilities:
- Knowledge of electricity, schematics, and PLC’s.
- Demonstrate mechanical abilities
- Ability to read and comprehend instructions, product specifications and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees of the organization.
- Must read, write and speak English.
- Ability to add and subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Reason ability to apply common sense and understanding to carry out instructions furnished in the following format written, oral or diagram form.
- Ability to resolve problems.
- Ability to use MS Office and PC skills.
- Ability to use RS Logix or equivalent ladder logic program and interface and alter programs running in PLC’s.
- Ability to use hand tools and major/minor power tools, and read schematics and use a multi meter.
- This position requires the ability to demonstrate the following competencies:
- Business Mastery
- Integrated Leadership
- People Development
- Change Management
- Intellectual flexibility & technical acumen
Work Experience:
Education:
● No Education Preferences
What We Offer
- Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
- Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more!
About Veritiv
Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
Contact Information
