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Northrop Grumman

Technical & Engineering

Job Description
Job Title : Mission Assurance Site Manager
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

The Mission Assurance (MA) Site Manager is responsible for overall leadership of the Northrop Grumman’s Missile Products Business (MP) Unit’s Quality & Mission Assurance organization, including Mission Assurance, Program / Product Quality, Supplier Quality, Quality Management System Compliance, Metrology/Calibration, Software Quality, Non-Destructive Inspection, Audits and Training.  The MA Site Manager will lead a high performing team of more than 180 quality professionals responsible for facilitating a continuous improvement culture focused on increasing affordability, process effectiveness and efficiency; and will be responsible for executing, monitoring and reporting on the health of the quality system and the quality of the products and services.  Qualified candidates will have demonstrated success leading broad organizations within cost and schedule while achieving a high level of employee engagement. The position requires a solution-based orientation, unwavering ethics and values, and the demonstrated ability to be a trusted partner.

The MA Site Manager is responsible for setting goals of sub organizations integrated with all Business Functional Areas in support of Program and Business Process mission success. The MA Site Manager will plan and execute the MA program using measurable goals and effectiveness criteria in support of the overall business strategy of the MP business unit, division and sector.

The MA Site Manager is an experienced leader, possessing demonstrated expertise in the core areas of strategy, process development, process analysis and performance management, operational excellence, risk management, and overall continuous improvement.

The MA Site Manager has a proven track record of solving complex problems through systematic and objective evaluation of information resulting in effective communication, championing, and implementation of change with a diverse set of internal and external customers and suppliers. Interfaces with the BU Vice-President and Senior Division Directors, DCMA, Customers and Supplier executives. Excellent interpersonal and organizational skills combined with a “can do” attitude are essential. The MP Mission Assurance Site Manager reports to the Division Mission Assurance Director with additional reporting responsibilities to the MP Business Unit VP.

This role is required to be onsite at Rocket Center, WV.  Ability to travel a minimum of 25%.

Roles and Responsibilities:

  • Manage Business Units QMA organization consisting of Quality and Mission Assurance Managers, along with the QMS, Audits, and Training team members.  
  • Responsible for the QMA Strategic Objectives and deployment, aligning Corporate, Sector, Division and Business Unit objectives.
  • Responsible for the execution and implementation of the Quality Management System and AS9100 Certification.
  • Defines and monitors program specifications, quality metrics, internal audit metrics and processes to ensure mission success.
  • Promotes the professional development of the Mission Assurance workforce and fosters a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth and continuous improvement.
  • Maintains the highest level of commitment to quality, compliance and internal controls in adherence to company values and ethics.
  • Provides clear assignments, helps employees connect their efforts to the bigger picture, creates an inclusive work environment characterized by mutual respect and the valuing of differences, and builds a culture that motivates employees to their highest levels of performance.
  • Assures compliance in quality, risk management, safety, process improvement, subcontractor and supplier quality, configuration and data management in accordance with contractual requirements.
  • Leverages comprehensive metrics, customer and employee feedback to assess program performance and risks and determines resources to ensure mission success.
  • Develops and administers budgets, schedules, and performance standards.
  • Responsible for the preparation of proposals for the Mission Assurance team.
  • Frequent interface with executives and customer representatives including on-site DCMA representatives concerning projects, scheduling requirements, and contractual clarifications.
  • Thought leader influencing and impacting strategy for the program, quality and Mission Assurance while driving innovative change.
  • Regularly analyzes alternative courses of action for continued program quality.
  • Possess a complete and thorough understanding of all facets of Quality as well as proven leadership, and communication skills across all levels of the company.
  • Establishes and nurtures excellent working relationships with all Customers both internal and external.
  • Supports the overall Continuous Improvement system and ensuring consistent continuous improvement culture.
  • Monitor and ensure performance goals are achieved, by identifying, communicating, and mitigating risks and opportunities to the business and programs.
  • Establish and manage key project and process indicators / measures to assess project success and process performance. 
  • Ensures policies, procedures, and processes are in place to assure the performance and quality of products with conformance to established standards, specifications, and customer requirements.
  • Proactively work with functions and segments to continuously improve our Quality Management System and correct any identified deficiencies in support of our mission and strategies.
  • Evaluate business systems and processes for risk, problem identification, and correction. Ensuring that corrective measures address all stakeholders’ voices and meet acceptable reliability standards and that documentation is compliant with requirements.
  • Support Return to Green, Failure Analysis, and Corrective Action activities with focus on full resolution and future risk mitigation.
  • Drive culture change toward more proactive risk mitigation, data driven decision making, and continuous improvement mindset.

Skills/Qualifications:

  • US Citizen
  • Ability to obtain and maintain a DOD Security Clearance up to Top Secret
  • Ability to obtain and maintain ATF Employee Possessor
  • BS or master’s degree in a STEM, Operations/Manufacturing, or Business field
    • Bachelor’s Degree with 10 years management or leadership experience
    • Master’s degree with 8 years management or leadership experience
  • Experience with DoD contracts
  • Lean-Six Sigma experience
  • Direct experience working and collaborating across multiple Functions, IPTs and Projects
  • Demonstrated knowledge of the proposal process and BOE creation
  • Demonstrated experience developing, growing teams and shaping a performing culture
  • Risk Management and Analysis
  • AS9100 or Equivalent Quality Management System experience
  • Strong strategic and analytical skills
  • Process Performance Measurement, Analysis, Continuous Improvement
  • Ability to operate and lead in team environment and teach and mentor others to manage in same way – a strong willingness to learn, take initiative and resolve issues.

Preferred Skills/Qualifications

  • Current DOD security clearance of Secret or higher
  • Current ATF Employee Processer
  • Strong executive communications skills with the ability to lead, influence, and collaborate with a diverse set of leadership stakeholders.
  • Strong leadership, strategic thinking, change management, and analytical skills.
  • Cross Functional/ Cross Site Corrective Action Board Lead Experience
  • Supplier Quality/ Quality Council Lead Experience
  • Experience with Corporate wide projects  
  • Proven experience communicating at all levels of the organization.
  • Program / Project Management Experience
  • ASQ Certified Quality Manager / Organizational Excellence (CQM/OE)
  • Lean/Six Sigma Black Belt certification to drive continuous improvement 
Salary Range: $146,800.00 - $220,200.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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